Operations room
Sees every site and acts as things happen.
Operations commandProduct foundation
Ops Control — Operations command
Sites, incidents and tasks on one command screen.
A panoramic command centre: the state of every site, incidents by priority, shift tasks and critical events.
OOperations centreLive All sitesMorning shift · 07:00 – 15:0010:42
Asset readiness
96.4%↑ 0.6 vs yesterday
Open incidents
31 critical
Work orders today
2317 closed
Avg. response time
14 mTarget 20 m
Site statusNormalWarningDown
SiteProductionPowerCoolingNetworkSecuritySafety
Main plant · Riyadh
Jeddah warehouseElevated
Dammam station 2ElevatedDown
Yanbu branchElevated
Distribution centre · QassimElevated
Abha branch
Site network
RiyadhJeddahDammamYanbuQassimAbha
Incidents1 critical
P1
Cooling compressor C-2 stoppedDammam 2 · 12 min · Maintenance team B
P2
Power consumption elevatedDammam 2 · 40 min · Duty engineer
P3
Safety equipment checkYanbu · 1 h · Site supervisor
Closed
Network drop on line 2Qassim · closed 10:15 · Network team
07:00Now15:00
The problem
Incidents surface late.
Every site reports in its own way, incidents live in chat groups, and there is no single picture of operations. Decisions come after things escalate.
- 01No single picture of all sites
- 02Incidents without an owner
- 03Verbal shift handovers
Inside the product
The modules, as they actually work.
Real interfaces with a fictional organization's data. Choose a module to bring it forward.
OOperations centreLive All sitesMorning shift · 07:00 – 15:0010:42
Asset readiness
96.4%↑ 0.6 vs yesterday
Open incidents
31 critical
Work orders today
2317 closed
Avg. response time
14 mTarget 20 m
Site statusNormalWarningDown
SiteProductionPowerCoolingNetworkSecuritySafety
Main plant · Riyadh
Jeddah warehouseElevated
Dammam station 2ElevatedDown
Yanbu branchElevated
Distribution centre · QassimElevated
Abha branch
Incidents1 critical
P1
Cooling compressor C-2 stoppedDammam 2 · 12 min · Maintenance team B
P2
Power consumption elevatedDammam 2 · 40 min · Duty engineer
P3
Safety equipment checkYanbu · 1 h · Site supervisor
Closed
Network drop on line 2Qassim · closed 10:15 · Network team
07:00Now15:00
OINC-2291LiveP1 · criticalMorning shift · 07:00 – 15:0010:42
Cooling compressor C-2 stopped
Dammam station 2 · cold room 2Room temperature6.8°C ↑
Allowed limit≤ 5°C
Since alert12 m
Until escalation18 m
Timeline
10:30Automatic alert: C-2 stopped, room at 6.8°C and rising
10:31Classified P1, assigned to Maintenance team B
10:33Moving sensitive stock to room 1 started
10:41Team on the way · ETA 10:55
Owner
MB
Maintenance team BLead: Majed Al-Subaie
Linked assetAST-20417Industrial compressor · last serviced 5 months ago
Update statusEscalate nowODammam station 2Live1 zone downMorning shift · 07:00 – 15:0010:42
Production line 1Normal
Cold room 1Normal
Cold room 2Down · 6.8°C
WarehouseNormal
Electrical roomHigh draw
Loading bayNormal
Readings
Cold room 13.1°C
Cold room 26.8°C
Electrical load87%
Production line 1112 units/h
Loading bay2 trucks
OShift tasksLiveMorning shift · 07:00 – 15:0010:42
Handover notes for the evening shift
• C-2 under repair; sensitive stock moved to room 1.
• Electrical load elevated until the repair ends.
• Supply shipment fully received.
Signed by the shift lead at 15:00IncidentPriority, owner and timeline to closure
What it does
Six capabilities at the heart of Ops Control.
- 01
Live status
Every site's state in operational colours only.
- 02
Incidents by priority
P1 to P3, with an owner for each.
- 03
Timeline
What happened, when, and who acted.
- 04
Shift tasks
The shift list and a written handover.
- 05
Escalation
Escalate by priority and elapsed time.
- 06
Shift reports
A summary of every shift for management.
Value by role
Every role sees what concerns it.
Site supervisor
Reports and closes incidents from the site.
Management
Reads each shift in one summary.
Governance & control
Precise permissions, and a record that stays.
Cloud or on-premise hosting, with permissions that match your org structure.
- Status colours carry operational meaning only
- Permissions by site
- A record of every incident and decision
From foundation to your system
Ops Control starts ready, and becomes your own system.
Approved VANTERA product foundation, ready for client-specific implementation.
- 01We review your process
A workshop with the department: the steps, roles and exceptions as they are today.
- 02We fit the foundation to you
Roles, rules, fields, naming and authority limits, set to your organization.
- 03We launch and operate with you
Data migration, team training, then support and updates after launch.
Related products
Works best with
Start a project
Discuss Ops Control for your organization's processes.
An intro session with our analysis team to review your current processes and scope the first system.