Skip to content
How we work

Five phases, and one team accountable for the result.

We start from the process as it really happens, build in phases your team sees and reviews, and stay with you after launch.

  1. 01Process analysis
  2. 02Screens and rules
  3. 03Phased development
  4. 04Launch and training
  5. 05Operation and support
  1. 01

    Process analysis

    Workshops with the departments involved. We document the steps as they actually happen, the roles and permissions, and the exceptions no manual mentions.

    Who takes partThe process owner, the users, and ITWhat you receiveCurrent process map, Roles and permissions matrix, First-system scope
  2. 02

    Screens and rules

    Interactive prototypes reviewed with users before a line of code is written, and written business rules approved by the process owner.

    Who takes partKey users and the process ownerWhat you receiveInteractive prototypes, Business rules, Data plan
  3. 03

    Phased development

    An early usable first release, then successive releases. Every release is tested automatically and reviewed in a separate environment before launch.

    Who takes partThe VANTERA team, with regular reviews by your teamsWhat you receiveReview environment, Phased releases, Automated tests
  4. 04

    Launch and training

    Data migration, training for every role on what concerns it, and a controlled launch with a clear rollback plan.

    Who takes partAll users, in stages by roleWhat you receiveData migration, Role-based training, Launch plan
  5. 05

    Operation and support

    Monitoring, regular updates and improvements driven by actual use, with a team that knows the system from the inside.

    Who takes partThe VANTERA team and your system ownerWhat you receiveMonitoring, Regular updates, Support and improvement
Deliverables

What you receive in every phase.

Every phase ends with deliverables you review and approve before the next one starts.

  1. 01Process analysis
    • Current process map
    • Roles and permissions matrix
    • First-system scope
    The process owner, the users, and IT
  2. 02Screens and rules
    • Interactive prototypes
    • Business rules
    • Data plan
    Key users and the process owner
  3. 03Phased development
    • Review environment
    • Phased releases
    • Automated tests
    The VANTERA team, with regular reviews by your teams
  4. 04Launch and training
    • Data migration
    • Role-based training
    • Launch plan
    All users, in stages by role
  5. 05Operation and support
    • Monitoring
    • Regular updates
    • Support and improvement
    The VANTERA team and your system owner
Working principles

Four principles we keep on every project.

  1. 01

    The process before the screen

    No design before we have seen the process as it really happens, exceptions included.

  2. 02

    One team, accountable for the result

    Analysis, design, development and operation with one team, with no hand-offs between vendors.

  3. 03

    Your data, under your control

    Cloud or on-premise hosting, with fine-grained permissions and an audit trail for every action.

  4. 04

    Arabic from the ground up

    Interfaces designed for Arabic first, with full English support.

Start a project

We start with an intro session to review the first process.

An intro session with our analysis team to review your current processes and scope the first system.